Terms of service

Last Updated: June 2026

Welcome to Fortuna. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

Throughout these Terms, the words "we", "us", and "our" refer to FORTUNA. The words "you", and "your" refer to the customer, visitor or user of our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country of residence or have permission from a parent or legal guardian.

You may not use our products for any unlawful purpose or violate any applicable laws while using our services.

You must not transmit viruses, malware, or any harmful code through our website.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred over various networks and adapted to technical requirements.

Payment information is always processed through secure payment providers.

3. Products and Services

FORTUNA strives to display products, descriptions, and images as accurately as possible.

However, we cannot guarantee that:

  • Product colors will appear exactly the same on every device
  • Product descriptions are completely free from errors
  • All products will always be available

We reserve the right to discontinue products or modify pricing at any time without prior notice.

4. Pricing and Payment

All prices displayed on our website are shown in the selected currency and are subject to change without notice.

We reserve the right to refuse or cancel orders if:

  • Fraudulent activity is suspected
  • Payment cannot be verified
  • Product availability changes unexpectedly
  • Pricing errors occur

If your order is cancelled after payment has been processed, a refund will be issued.

5. Shipping

Shipping times provided on our website are estimates only.

FORTUNA is not responsible for delays caused by:

  • Customs processing
  • Shipping carriers
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Written content

is the property of FORTUNA and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the operation or security of the website
  • Submit false or misleading information
  • Violate the rights of other users

    9. Third-Party Services

    Our website may contain links to third-party websites or services.

    FORTUNA is not responsible for the content, policies, or practices of third-party websites.

    Your use of third-party services is at your own risk.

    10. Limitation of Liability

    To the fullest extent permitted by law, FORTUNA shall not be liable for:

    • Indirect damages
    • Incidental damages
    • Consequential damages
    • Loss of profits
    • Loss of data
    • Business interruptions

    arising from the use of our products, services, or website.

    Our total liability shall not exceed the amount paid for the product giving rise to the claim.

    11. Accuracy of Information

    We strive to ensure that information on our website is accurate and up to date.

    However, we do not guarantee that all information is complete, current, or error-free.

    Any reliance on information provided on this website is at your own discretion.

    12. Changes to These Terms

    FORTUNA reserves the right to update, modify, or replace these Terms of Service at any time.

    Changes become effective immediately upon publication on this page.

    Continued use of the website constitutes acceptance of any updated Terms.

    13. Governing Law

    These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where FORTUNA operates.

    14. Contact Information

    For questions regarding these Terms of Service, please contact:

    FORTUNA Customer Care

    Email: dcluxcosmetics@gmail.com

    Website: fortunafinds.store

    Thank you for choosing FORTUNA.

    Elegance, Blessed by Grace.